The Registrato System was replaced by the “Values and Receive” system, and inquiries will begin to be made from February 14th. See below.

Even in the face of an economic crisis and falling purchasing power, many Brazilians have resources forgotten in financial institutions and don't even know it.

Imagine what wonderful news to know that you have lost money and will be able to withdraw it?

This would certainly help a lot of Brazilians.

With that in mind, the Central Bank has created tools to give citizens access to this forgotten money, mediating between financial institutions and them.

A demand for this query was so great that the BC system went offline.

According to a study by the Central Bank, there are about R$ 8 billion of reais forgotten in bank accounts and financial operations.

Among this value, the forgotten resources stand out in:

The Values Receivable System replaces the old Registrato system, which was created on January 24th.

Because it was not created properly, it did not support the great demand for access from citizens and ended up failing in the proposed objective.

Therefore, the Values Receivable System will be inaugurated on February 14th, and is being planned to support all accesses without showing slowdowns or crashes.

It should be noted that consultations can only be made from February 14th, as before that the site will still be under construction.

Below we have prepared a step-by-step guide on how to make the query in the new system.

Those interested should access the page "Values Receivable System”, on the Central Bank website (https://valoresareceber.bcb.gov.br).

If you have amounts to be received, at the time of consultation, you will receive the date to know these amounts and request their transfer, from 03/07/2022.

The redemption of these amounts will be done as follows:

Don't worry about your right to return the funds. They are yours and will continue to be kept by the financial institutions for as long as necessary, waiting until you request their return.